If you have lost your boarding pass or need to request another one, you can do it automatically through our website. It's very simple! Just follow these steps:
Go to the section My Bookings on our website. Have your booking reference and the ID card or identification document you used for the reservation at hand.
Once you have accessed My Reservations, go to the section for Boarding Passes, which you will find at the top right of the page. Click and select the method through which you want to receive your boarding pass.
Remember that with your boarding pass and ID document, you can go directly to the boarding gate without going through the ticket counters.