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Formentera Express What time does my boat leave? Do I have to select a specific day to travel on? How long is the ticket valid for? Can I book via Formentera Express to travel with my vehicle? Can I ask for a ticket refund? What happens if the boat I want to take is full? More >
My reservations OK Mobility agreement Requirements to enter Tanger Med and conditions to cross the border in Ceuta or Melilla. Telephone and contact timetable Documents needed to board Luggage on board Can I carry the luggage in the car? More >
Ports and times Ibiza - Botafoc port parking Valencia port parking The Port of Barcelona, Low Emissions Zone. What to consider before going Parking at Dènia Terminal location Advance arrival for boarding without vehicle More >
Travelling with pets Pet-friendly cabins Can I accompany my pet during the trip? Book a pet reservation Are pets allowed to travel in vehicles? What is considered a dangerous dog? Pet area locations More >
Travelling with a vehicle Formentera with car or motorbike You need to arrive earlier if you board with a vehicle Steps for boarding with a vehicle Does changing the vehicle's license plate number entail an additional cost? Reservations with a rental car What happens if the technical specifications of my vehicle are different from what's on the website? More >
Accommodations and onboard services Smart Ship Outside areas Onboard lunch or dinner Onboard purchases Charge my computer or my mobile phone on board Onboard Internet More >
Discounts and Bonificacions Open ticket Youth card discount Discount for passengers over 60 Large family discount Resident discount Service fees More >
Cancellation and Incidents Compensations How do I request a reimbursement for double-charging? I don't agree with the compensation. Reimbursement processing time Lost property What is cancellation insurance? More >
Safety and accessibility COVID-19 Expectant mothers Boarding checkpoint Is smoking permitted on board? Which objects am I allowed to bring on board and which ones are prohibited? Foot-and-mouth disease prevention More >
Club Baleària Obligation to register the email to belong to the Baleària Club Baleària Club: superior seat advantage. Are there on-board discounts for Club members? Can I receive a discount on my ticket as a Club Baleària member? Is there a physical club card? Are there exclusive advantages for residents of Ceuta? More >
Travel agencies How do I change my agency information? How can I register or cancel as a travel agency? More >
Groups How do I request a quote? How many people are necessary to be considered a group? How do I book a group reservation? Advantages of group travel More >
Bonuses New regulations for discounts 2021 Does the discount for residents still exist? How can I get the resident discount during my purchase? How is the resident bonus applied? What happens if one of the passengers is not a resident? How does the verification process for S.A.R.A residents? More >
Balearia Caribbean Boarding Pases & Embarkation Travelling with your pet More >

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