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My reservations Check-in for vessels Ramon Llull and Eleanor Roosevelt OK Mobility agreement Customer care contact I lost my boarding pass How can I modify my reservation? Documents needed to board More >
Ports and times Strait of Gibraltar Operation Boarding at Port of Barcelona Ibiza - Botafoc port parking Parking at Dénia Valencia port parking The Port of Barcelona, Low Emissions Zone. What to consider before going More >
Travelling with a vehicle Information on the definitive export of vehicles by individuals to Algeria. Bicycle rental conditions Formentera, Migjorn Terms and conditions car rental Formentera, Migjorn Scooter rental conditions (50cc or 125cc) in Formentera, Migjorn. Motorbike/car rental in Formentera Formentera with car or motorbike More >
Travelling with pets Book a pet reservation Boarding with pets Pet-friendly cabins Pet-friendly seat Kennels Pet area locations More >
Groups How do I request a group quotation? How many people are necessary to be considered a group? How do I book a group reservation? Advantages of group travel More >
Formentera Express What time does my boat leave? Do I have to select a specific day to travel on? How long is the ticket valid for? Can I ask for a ticket refund? What happens if the boat I want to take is full? Can I take luggage with me? More >
Accommodations and onboard services Smart Ship Outside areas on board Onboard lunch or dinner Onboard purchases Charge my computer or my mobile phone on board Onboard Internet More >
Discounts and Bonificacions Military discount Open ticket Youth card discount Discount for passengers over 60 Bonus for large family Bonus for residents More >
Cancellation and Incidents Compensations How do I request a reimbursement for double-charging? Reimbursement processing time Lost property What is cancellation insurance? What happens if my trip is cancelled for reasons beyond my control? More >
Safety and accessibility Health measures Pregnant? travel safe Boarding checkpoint Is smoking permitted on board? Which objects am I allowed to bring on board and which ones are prohibited? Foot-and-mouth disease prevention More >
Baleària Club I want to make a reservation as a member of Baleària Club More >
Travel agencies How do I change my agency information? How can I register or cancel as a travel agency? More >
Bonuses How is the resident bonus applied? What happens if one of the passengers is not a resident? More >

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