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  2. Cancellation and Incidents

Reimbursement processing time

Once the refund is approved, you won’t need to do anything else — you’ll receive it as soon as possible.

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  • Cancel my reservation
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  • What happens if my trip is cancelled for reasons beyond my control?
  • Compensations
  • How do I request a reimbursement for double-charging?
  • Reimbursement processing time
  • Lost property
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