You can get coupons in two ways:
- By completing challenges, which we communicate on your partner panel. For example: "Invite friends" or "Complete X number of trips." Once the challenge is completed, the coupon/reward will appear in your Profile, in the section "Coupons pending activation." In the case of rewards to use in our channels, you only have 10 days to activate it and 60 days to use the code in your bookings (in the case of rewards).
- By redeeming your accumulated points for rewards in the Club Store. If they are Baleària rewards, remember that you will have 60 days to use the code in your bookings.
Coupons can be for discounts on Baleària or with any of our partners.
- Baleària coupons/rewards: discounts on the reservation (free car, discount on the entire reservation, etc.) and rewards for onboard consumption (breakfast menus, full menus, wifi, superior accommodations, etc.)
- Coupons from our partners: discounts with our collaborators, with no monetary value, just for being members, or redeeming for points in the case of gift cards, fuel discounts, etc.
The validity of the coupons varies among them:
- A coupon obtained through a challenge appears in the section "Coupons pending activation," and you have 10 days to activate it, or it will expire. This DOES NOT mean you use it but rather generate the unique code that you will use.*
- After activating a coupon or with coupons you already have from Baleària or our partners (and they appear in "Coupons to use now"):
- If they are ours, they will be valid for 60 days once activated or redeemed.
- If they are from our partners, they will define the validity themselves.
*Redeeming and activating are different. I can redeem points, and there is an immediate exchange of points for the reward. However, when I activate a coupon, I have 10 days to use the coupon, which also has a validity of 60 days unless they are from partners, which vary depending on the partner.