How to cancel a ferry ticket purchased with Armas Trasmediterránea?

If you purchased your ticket with Armas Trasmediterránea before the transfer of the Alborán and Estrecho routes to Baleària, you can request cancellation by contacting our customer service team.

The process is as follows:

1. The cancellation of the reservation is requested.
2. The conditions of the contracted fare are reviewed.
3. If applicable, the refund is processed.

The possibility of cancelling the reservation and receiving a refund will depend on the conditions of the contracted fare.

Before confirming the cancellation, you will be informed of the conditions applicable to your reservation and the possible amount to be refunded.

Am I entitled to a refund when I cancel my ticket?

This will depend on the conditions of the fare you have contracted.

If the fare allows it, a full or partial refund of the amount paid may be made.

If the fare does not contemplate this possibility, no refund may be due. For this reason, the specific conditions of your reservation will be reviewed before confirming the cancellation.