Customer care contact

There are many contact options, choose the one that best suits you.

Remember, once you contact us through a channel, if you do it again for the same reason through another or the same channel, your request may be delayed.

 

💻 Web Form

You can resolve any doubts through this web form. It is for all types of customers, and the resolution will be quick without having to wait on the phone.

 

💬 Chat

Contact us through the chat available on the website. Click on the icon that you will find in the lower right corner, and the chat will open. 

 

 

 

🤳🏽 WhatsApp

We have a broadcast channel where you can stay informed about all our latest updates, promotions, and interesting news. ¡Follow us!

Additionally, you can ask us any questions by starting a conversation with us through the phone number +34 689 526 900

 

📱 Social Media

If you prefer to write to us via private message on Twitter or Facebook, we will also be available for you.

 

☎️ Telephone

You can also call us by phone. Please note that waiting times may be longer compared to other channels.

Number Customer service hours
(Spanish time)
Languages available
If calling from Spain
+34 912 660 215
  • Monday to Friday from 9:00 am to 8:30 pm
  • Saturday from 9:00 am to 7:00 pm
  • Sunday and national holidays from 10:00 am to 7:00 pm
  • Spanish
  • Catalan
  • French
  • English
  • Arabic
If calling from Morocco:
+212 531 065 641
  • Arabic
  • French
  • Spanish

 

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