If you need to change or modify your ticket, you can do so via our My Bookings section or by calling Baleària’s Customer Service Center.
You can see all our contact channels here.
Please note that changes to your booking may incur costs depending on the fare type and the modification you wish to make.
Changes on the routes Algeciras - Tangier Med, Motril - Tangier Med and Tarifa - Tangier City
You can modify your ticket up to 48 hours before the vessel’s departure free of charge.
Changes on the Algeciras - Ceuta route
You can make changes to your Algeciras - Ceuta trip free of charge.
Changes on the Almería - Nador and Málaga - Melilla routes
Time changes on these routes are allowed but involve re-pricing:
- If you make changes more than 48 hours before your trip, you may have to pay a price difference.
- Changes made within the 48 hours before your trip incur a penalty and a possible price difference.
Changes on the Málaga-Melilla route incur a penalty only if you switch to the Almería-Nador route.
You can view our fares here.
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