How to obtain copies of invoices already issued through e-Invoice

If you need an electronic invoice after your trip with Baleària, the process is simple and fast. Here are the steps to follow:

1. Access the e-Invoice portal easily from here or from the bottom of the website.

2. Enter your login details

• CIF: Your tax identification number.

• Customer: The customer code registered with Baleària. 

  📍 If you do not have a customer code, you can access the inquiry form and request one. Learn more about how to request a customer code here. 

• Password: Your access key.

Learn more about how to access the e-Invoice portal here. 

3. Find your invoices

Once inside the portal:

• Go to the invoice query section.
• Use the available filters (such as date range) to locate the invoice you need.

4. Download your invoices

• You can download invoices individually or in bulk.
• Select the desired format and, if you prefer, receive the files directly in your email.

If you need help or have trouble accessing, you can contact Baleària's Billing Department:

• Phone: 966 428 600
• Email: facturacion.electronica@balearia.com