CHANGES, CANCELLATIONS & REFUNDS
The ticket is non-transferable.
Reservations submitted for cancelation before seven days before sailing, full refund.
Booking cancellations submitted between 7-4 days before sailing, 50% penalty.
Booking cancellations submitted three days or less before the sail date, no refund.
Date changes are permitted if requested at least 24 hours before departure. Fare difference and a penalty fee of US $50 will be applied for each change.
No refund will be applied for cancellations of special offers and one-day trips.
Any passenger who does not board the vessel for any reason, beyond the Company's control, shall not be entitled to a refund or date change
The Company does not assume any responsibility other than reimbursement of the ticket. If the vessel for which the ticket has been issued does not carry out the stipulated journey due to operational difficulties, weather conditions, unforeseen circumstances, or forces beyond our control.
Baleària Caribbean LTD is not responsible for any denied boarding due to failure to produce the proper travel documentation*
#SAILSAFE TRAVEL REQUIREMENTS (subject to change)
All passengers over ten years of age traveling to the Bahamas will be required to take and show proof of a negative COVID-19 RT PCR swab test result.
COVID-19 tests must be taken within 5 days before the date of arrival. After receiving results, passengers will need to complete a Travel Health Visa on-line, https://travel.gov.bs/ Passengers will be required to bring copies of negative COVID RT PCR test result and approved Travel Health Visa on travel day. All passengers who do not adhere to these instructions will be denied boarding.
All passengers will have their temperature taken by a member of our team before boarding. Passengers with a temperature reading of/or exceeding 100 ℉ or 37.7 ℃ will be denied boarding.
All passengers are required to wear a face mask/covering at all times while in our terminals and aboard our vessel.
For our passengers' convenience, we have also added additional sanitizer dispensers throughout our terminals and aboard the vessel.
We have also added plexiglass dividers and informative signage in various areas throughout the ship to promote safe distances between passengers and members of our crew.
FOR MORE DETAILS REGARDING OUR INFANT/MINOR/PREGNANCY POLICIES, LUGGAGE & GENERAL DOCUMENTATION & VISA REQUIREMENTS PLEASE VISIT:
For more information regarding our cargo services, please visit our website: https://www.baleariacaribbean.com/wps/portal/balcaribbean/balcaribbean/home/cargo/ or email us at firstname.lastname@example.org.
NEW FLEXIBLE PRICE POLICY
A date change will be allowed without the addition of an administrative fee, as long as the change has been made 24 hours or more before the embarkation time.
If the change of date is done between 3 - 24 hours prior to your embarkation time a fee will be charged.
If the date change is done 3 hours or less before the embarkation time it will be considered a lost ticket.
Cancellations and refunds will be subject to your specific ticket conditions.