I don't agree with the compensation.

If you requested a compensation and don't agree with it, you can contact our Customer Service department through the form and they'll study your case on an individual basis. 

STEP 1:  Select which type of customer you are (Individual, Agency or Company): 

STEP 2: Select Claims y Disagreement with compensation in Reason for the Request: 

STEP 3: Continue filling out the form with your Personal Data, Reservation information and Your query so that we can study your case as quickly as possible.